WE TAKE OUR CUSTOMERS PRIVACY SERIOUSLY AND WE WILL ONLY COLLECT AND USE YOUR PERSONAL INFORMATION AS OUTLINED BELOW.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at email@example.com
GRANDE does not sell, share or trade customers personal information collected online with third parties.
When you create a GRANDE account the personal information we collect may include your:
The personal information we collect from you will be used in some or all of the following ways:
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
When you register as a user on GRANDE website, we will also use your personal information to send you marketing and/or promotional materials from time to time. If relevant, we will allow our sister companies to send relevant marketing materials to you. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.
Payments that you make through the Site will be processed by our agent GRANDE Limited. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
You can update your personal information anytime by accessing your account on GRANDE website.
GRANDE ensures that all information collected will be safely and securely stored. We protect your personal information by:
GRANDE uses 128 - bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.
We will not share your information with any other organisations other than related companies, sister companies and those third parties directly related to the delivery of the products you have purchased from GRANDE website. In exceptional circumstances GRANDE may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. GRANDE is committed to complying with the PDPA (Personal Data Privacy Act 2010) and the National Privacy principles.
We may however use your contact information to send newsletters from us and from our related companies.
IF YOU BELIEVE THAT YOUR PRIVACY HAS BEEN BREACHED BY GRANDE PLEASE CONTACT US AT firstname.lastname@example.org AND WE WILL RESOLVE THE ISSUE.
When you visit GRANDE, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
As part of the above, GRANDE may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings (https://www.google.com/settings/ads), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
GRANDE also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show GRANDE ads on sites across the Internet. GRANDE and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to GRANDE, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to GRANDE.
GRANDE reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at email@example.com
PERSONAL DATA NOTICE
In compliance with the Personal Data Protection Act 2010 and its regulations, this notice is issued to all our valued customers and/or prospective customers. This Notice will inform you of your rights with regards to your personal data that has been and/or will be, collected and processed by us.